Terms of service

TERMS AND CONDITIONS OF SALE AND USE

Zayana Home
Last updated: February 24th, 2026

1. INTRODUCTION

Zayana Home is a platform offering:

  • Affiliate products: a curated selection of home decor and furniture products available through our partner retailers
  • Interior design services: personalized consultations, mood board creation, and project support

The website zayanahome.com is operated by [Company Name], [legal form], registered at [Registration Number], with registered office at [Address].

Contact: severine.lebrun@hotmail.com

2. AFFILIATE PRODUCTS

2.1 Nature of products

Products displayed in the "Shop" section are affiliate products. Zayana Home does not sell these products directly but redirects you to our trusted partner websites.

2.2 Purchase process

  • By clicking "Shop Now" or "Buy Now", you will be redirected to the partner retailer's website
  • Purchase, payment, delivery, and after-sales service are managed directly by the partner retailer
  • Zayana Home is not involved in the commercial transaction

2.3 Pricing and availability

  • Displayed prices are indicative and may vary on the partner's website
  • Product availability is managed by the partner retailer
  • Zayana Home cannot be held responsible for price variations or stock shortages

2.4 Shipping and returns

  • Shipping, return, and refund policies are those of the partner retailer
  • Please review the partner website's terms and conditions before making a purchase
  • For any complaints, please contact the partner retailer's customer service directly

2.5 Liability

Zayana Home cannot be held responsible for:

  • The quality, conformity, or delivery of products
  • Disputes between you and the partner retailer
  • Malfunctions of the partner website

3. INTERIOR DESIGN SERVICES

3.1 Services offered

Zayana Home offers interior design consulting and support services:

  • Personalized consultation
  • Mood board creation
  • Custom product selection
  • Design project support

3.2 Orders and quotes

  • Services are offered based on personalized quotes
  • Any service request must be preceded by an exchange via email or phone
  • Quotes are valid for [30 days] from the date of issue
  • Services begin after quote acceptance and receipt of payment (or deposit if applicable)

3.3 Pricing and payment

  • Prices are indicated in euros including VAT
  • Payment is made in advance, by credit card, PayPal, Apple Pay or Google Pay.

3.4 Delivery timeframes

  • Delivery timeframes are indicated in the quote
  • Zayana Home commits to respecting agreed deadlines, except in cases of force majeure
  • Any delays will be communicated as soon as possible

3.5 Intellectual property

  • Creations (mood boards, recommendations, plans) remain the intellectual property of Zayana Home
  • Any reproduction, distribution, or commercial use without authorization is prohibited
  • The client has a personal, non-commercial right of use

3.6 Right of withdrawal

In accordance with Article L221-28 of the French Consumer Code, you have 14 days to exercise your right of withdrawal without having to justify reasons or pay penalties.

Exception: The right of withdrawal cannot be exercised for services fully performed before the end of the withdrawal period and whose execution began with your express prior agreement.

3.7 Cancellation and modification

  • Any cancellation must be notified by email
  • In case of cancellation after the service has begun, amounts already paid remain acquired by Zayana Home in proportion to the work completed
  • Service modifications may result in quote adjustments

4. PERSONAL DATA

Your personal data is processed in accordance with our [Privacy Policy].

Collected data is used for:

  • Managing your service orders
  • Sending communications (with your consent)
  • Improving our services

You have the right to access, rectify, and delete your data by contacting us at severine.lebrun@hotmail.com.

5. INTELLECTUAL PROPERTY

All website content (text, images, videos, logos) is protected by copyright and remains the exclusive property of Zayana Home.

Any reproduction, even partial, is prohibited without prior authorization.

6. LIABILITY

6.1 Website content

Zayana Home strives to maintain accurate and up-to-date information but cannot guarantee the accuracy, completeness, or timeliness of published information.

6.2 External links

The website contains links to partner websites. Zayana Home is not responsible for the content of these third-party sites.

6.3 Website availability

Zayana Home cannot guarantee uninterrupted access to the website and disclaims any liability in case of interruption, malfunction, or damage resulting from website use.

7. COMPLAINTS

For any complaints regarding:

  • An affiliate product: contact the partner retailer directly
  • A Zayana Home service: contact us at severine.lebrun@hotmail.com

We commit to responding within 5.

In case of unresolved dispute, you may resort to consumer mediation through [mediator name].

8. APPLICABLE LAW

These Terms and Conditions are governed by Spanish law. Any dispute falls under the exclusive jurisdiction of the courts of Malaga.

9. MODIFICATION OF TERMS

Zayana Home reserves the right to modify these Terms and Conditions at any time. The applicable Terms are those in effect on the date of your order or visit to the website.

10. CONTACT

For any questions regarding these terms and conditions:

Email: severine.lebrun@hotmail.com